A & M Productions ("we," "our," "us") provides a range of digital services, primarily centered around YouTube Automation. This Returns and Refunds Policy ("Policy") applies to all products, services, and digital content ("Services") offered by us and it describes how we handle requests for returns and refunds. By using our Services, you are accepting the practices described in this Policy.

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No Refunds

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All the Services provided by A & M Productions are non-tangible, digital goods delivered via Internet, and as such, we have a strict no-refund policy.

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Given the nature of digital content and services, we do not offer a refund or credit on a purchase unless one or more of the circumstances outlined in the section below applies.

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Exceptions to the No Refunds Policy

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While we maintain a general policy of no refunds, we acknowledge that exceptional circumstances may occur. The following list presents the exclusive scenarios in which we may consider refunds:

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1. Duplicate Purchase: In the event that the same Service has been purchased more than once for the same YouTube channel by mistake.

2. Non-delivery of the Service: Due to some mailing issues or technical problems, you do not receive a delivery e-mail from us.

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Please note that these are exceptional cases and the decision of providing a refund rests completely with A & M Productions' discretion.

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Requesting a Refund

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Refund requests, if applicable, must be made within 24 hours of your purchase and sent to our customer support email address (to be provided). Each request must include detailed and grounded reasons why you apply for a refund.

A refund request will be rejected if it does not comply with the conditions outlined above and it will not be considered an instance of non-cooperation.

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No Returns

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Our Services, being digital, cannot be returned. Once access to the purchased Service has been given, the transaction is deemed to be complete.

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Changes to This Returns and Refunds Policy

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We reserve the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

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Contact Us

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If you have any questions about this Returns and Refunds Policy, please contact us.

The conditions outlined in this Policy are legally binding. By purchasing our Services, you acknowledge that you have read, understood, and agreed to be bound by this Policy. If you do not agree with or you are not comfortable with any aspect of this Policy, we advise that you refrain from purchasing our Services.

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Your continued engagement with our Services following any changes to this Policy constitutes your acceptance of those changes.

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Thank you for your understanding and cooperation. We value your business and strive to ensure your experience with A & M Productions is positive and productive.